Privacy Policy

Who we are

Our website address is: http://www.fidget.co.uk/

Owner and data controller

Fidget Computerware, Unit 6, Network 4, Cressex Business Park, Lincoln Road, High Wycombe HP12 3RF  Company Registration No. (1824648)

Owner contact email enquiries@fidget.co.uk

Fidget is a registered data controller and we are committed to protecting your privacy. This privacy policy applies to our website, governs data collection and explains how we use personal information we collect when you use this website. 

Topics

  • What personal information do we collect from you?
  • How we will use your personal information?
  • Marketing
  • How you stay in control of your data
  • Access and Updating your information
  • How we protect and secure your Personal Information
  • How long we keep your information
  • Other websites
  • Data may be processed outside the European Union
  • Third parties
  • Changes to our privacy policy
  • Contact us

What personal information do we collect from you?

We collect personally identifiable information, such as your e-mail address, name, telephone numbers, IP address, browser type, domain names access times and referring website addresses. We also collect anonymous demographic information, which is not unique to you, such as the area you live in, your postcode etc.

Sometimes we may need to collect details to process payments from or to you such as bank accounts or payment card information. 

How we will use your Personal Information?

We collect and use your personal information to operate our website and deliver the servces you have requested and, if you agree, to email you about other products and services we think may be of interest to you. We may also contact you via surveys to conduct research about your opinion of current services or potential new services that we may offer.

The information you provide us with will be held in the UK and will be accessed by or given to our staff or designated agents to fulfil our services. Unless required to do so by law, we do not share, sell or distribute any of your information you provide us without your consent. 

Marketing

We do not sell, rent or lease our customer lists to third parties. From time to time we would like to send you information about our products and services if you have consented to receive marketing, and you may opt out at any time. You have the right at any time to stop us from contacting you for marketing purposes. We may occasionally contact you on behalf of external business partners about a particular offering that we feel may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party.

If you no longer wish to be contacted for marketing purposes, please email enquiries@fidget.co.uk

From time to time we may use re-marketing. Re-marketing involves placing a cookie on your computer when you browse our website in order to be able to serve you an advert for our products and services when you visit some other website. 

We may use a third party to provide us with re-marketing services from time to time. If so, then if you have consented to our use of cookies, you may see advertisements for our products and services on other websites.

How do you stay in control of your data

You can request details of some or all of the personal information we hold on you. This is called a Subject Access Request (SAR)

If you believe your personal information is no longer required to be kept you can request it is deleted. If we believe we still have a legitimate basis for keeping it, eg. servicing your account, administrative, legal or security purposes then we will let you know.  

If you think the personal information we hold is incorrect just let us know and we will correct it.

If you request a SAR we will provide it in a format that is reasonable and in common use.

Access and Updating your Data

You are entitled to see the information that we hold about you. If you would like a copy or some or all of your personal information, please email us at info@fidget.co.uk or write to us at the following address. Fidget Computerware Unit 6, Network 4, Cressex Business Park, Lincoln Road, High Wycombe HP12 3RF. 

How we protect and secure your Personal Information?

We are committed to ensuring your information is secure from unauthorised access, use or disclosure. We secure the personally identifiable information on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure.

We use Secure Sockets Layers (SSL) certificates to verify our identity to your browser and encrypt any data you give us.

Whenever information is transferred between us, you can check that it is done so by using SSL by looking for a closed padlock symbol or other trust marks in your browser’s URL bar or toolbar. 

How long we keep your information

We will not retain your personal information for longer than is necessary to provide our services. An exception will be if we are required to so for legal or regulatory requirements.  

If you consent to marketing, your information we use for marketing purposes will be kept on our systems until yo notify us that you no longer wish to receive this information and unsubscribe.

Data may be processed outside the European Union

Our websites are hosted in the United Kingdom. We may also use outsourced services in countries outside the European Union from time to time in other aspects of our business.

Accordingly, data obtained within the UK or any other country could be processed outside the European Union.

For example, some of the software our website uses may have been developed in the United States of America or in Australia. 

We use the following safeguards with respect to data transferred outside the European Union:

  • The data protection clauses in our contracts with data processors include transfer clauses written or approved by a supervisory authority in the European Union, specifically that in the country of the United States of America. 

Other websites

Our website contains links to other websites. This privacy policy only applies to our website so when you link to other websites you should read their privacy policies.

Changes to our privacy policy

We keep our privacy policy under regular review and we will occasionally update it on this web page. We encourage you to periodically review this.

Contact us

All comments, queries and requests relating to our use of your information are welcomed. Please email us at enquiries@fidget.co.uk or write to us at Fidget, Unit 6, Network 4, Cressex Business Park, Lincoln Road, High Wycombe HP12 3RF. You can also ring us 01494 448252